VCS(Virtual Control System) is a remote support solution which makes it possible to provide clients with technical supports for their PC and instructions for using certain programs not in the off-line condition, the one-dimensional approach, but in the online condition, by using the Internet basis.
Unlike other services which is served only for clients who installed certain software, VCS is a Web-based online remote support solution which can be connected by just having the mutual authentication process on the Web in order to manage specified or unspecified clients well.
For users who are not good at using a computer, it is easy to get connected to the administrator with just one-click. Due to the Client authentication process, not by the Agent drive, it thoroughly prevents any damages of hacking caused by Agent installation.
From those benefits, accordingly, VCS can be used to support schools, educational institutions, government offices, institutions which handle a lot of unspecified clients such as stock companies, financial firms, Internet contents providers, SI &S/W development businesses, and also companies which have a lot of branches or dealerships.